Most of our products come with FREE 1-year Warranty, which comes "in the box" with nearly every product we offer! This means your purchase is automatically protected for a minimum of one year. And if your manufacturer's original warranty is for more than 1 year, our warranty won't adversely affect it.
You can always speak with a member of our in house Tech Support team during normal working hours by calling +6 03-8957 3850.
When it comes to service, you'll be glad you have Vbizz on your side. Most other music retailers don't even offer service, and merely ship your unit back to the factory. We have an on-site service department! Our entire staff of installation technicians, operational experts, and factory-authorized service techs are ready to help you. If there's something a manufacturer insists upon repairing themselves, send it to us and we'll deal with the factory. Of course, always remember to talk to your Sales Engineer. Their specialty is to find ways to keep you working if your gear does need repair.
Monday - Friday: 9:00am - 5:30pm
Saturday, Sunday & Public Holidays - OFF